online check-in

Once you're checked in:

Please print your boarding pass from home or at the office prior to arriving at the Airport.

When you arrive at the airport go straight to the Bag Drop if you have luggage to check in. You will need to show your printed boarding pass (if you have printed one), travel documents including passport and e-ticket receipt/paper ticket at the Virgin Atlantic Bag Drop.

If you have hand luggage only and a boarding pass, go directly through Airport Security. 


Printing your boarding pass online:

Please note, you will be unable to print your boarding pass online, if you are travelling on any of the following routes:

Mobile boarding pass: 

Customers travelling through Manchester, London Gatwick, London Heathrow, Glasgow, Edinburgh, Aberdeen, Dubai & Johannesburg will be able to download a boarding pass to their mobile phone to use at all the touch points to ease their journey through the airport. This is an added option to Home Printed Boarding Passes, available online, and traditional boarding passes from a kiosk or bag drop desk.

How does it work?
Select the option to issue a mobile boarding pass once you have checked in Online via the website or via mobile check in. You can enter a mobile phone number to receive an SMS or an e-mail address to receive an e-mail, both of which will have an embedded URL link to your boarding pass. You must have an internet enabled mobile phone so you can access the URL. The boarding pass is then displayed on the mobile device screen with a bar code for scanning at the various touch points around the airport i.e bag drop, security and boarding gate. There is also text on the display with all the major information the customer, our airport staff and Crew will need to read when a bar code scanner is not available.